Licensed gas supplier Certified technicians Showroom & trade counter — Atarot, Jerusalem
Service & Support

Service Support

Book a technician, register your warranty, or check safety guidance — all in one place.

Something not working? Send us a photo of the unit and its model plate and we can usually diagnose it before the visit. Message a technician
Technician Visit

Service / Maintenance Visit

Certified technicians for repairs and routine maintenance alike — tell us the product and the issue.

Installation

What's included, every time

Certified technicians only

Commissioning & testing

Compliant with safety codes

Warranty activated on completion

Every project quote already includes installation — sizing, supply, certified fitting and commissioning are line items you can see, not a surprise on the final invoice.

Warranty & Registration

Extend Your Warranty

Registering puts you on priority support for the life of the warranty.

Safety Guidance

Gas safety, in plain terms

Cylinder handling

Keep cylinders upright, away from direct heat and sunlight. Close the valve fully when not in use, and never store a cylinder in an enclosed, unventilated space.

Hose & connection checks

Check the hose and connections regularly for cracks, brittleness or a loose fit. Replace approved hoses every few years, not just when damage is visible.

Ventilation

Any room with a gas appliance needs proper ventilation. Never block air vents, and have central gas systems inspected as part of routine building maintenance.

If you smell gas: Do not operate any electrical switch. Close the cylinder valve, open windows and leave the area, then call our emergency line immediately.

Can't find what you need?

Send us the model number and we will point you in the right direction, or put a technician on it.